1. Eligibility:
   • Returns will only be accepted for items that are in their original, unopened, and undamaged packaging.
   • The product must be in unused and resalable condition to be eligible for a return.
2. Timeframe:
   • Our return policy allows for returns within 30 days from the date of purchase.
   • Please ensure that the return is initiated within this 30-day window.
3. Customer Return Shipping:
   • The customer is responsible for covering the shipping cost of the return.
   • We recommend using a trackable and insured shipping method to ensure the safe return of the product.
4. Return Procedure:
   To initiate a return, follow these steps:
   • Contact our customer support team at sales@eezer.com / 800-237-0683 to inform them about your intent to return the product.
   • Our support team will guide you through the return process and provide you with any necessary instructions or documents.
   • Carefully package the item in its original packaging to prevent damage during transit.
   • Include a copy of the purchase receipt or invoice inside the package.
   • Ship the product back to the address provided by our customer support team.
5. Inspection and Refund:
   • Once we receive the returned item, our team will inspect it to ensure that it meets the return policy requirements.
     If the product passes the inspection, we will initiate the refund process.
   • Refunds will be issued using the original payment method used for the purchase.
   • Please allow 7 business days for the refund to reflect in your account, depending on your bank or credit card issuer’s policies.
6. Non-Returnable Items:
   • Some products may be exempt from our return policy.
7. Exchanges:
   • Unfortunately, we do not offer direct exchanges for returned items. If you wish to exchange a product, please follow the return procedure, and then place a new order for the desired item.
8. Damaged or Defective Items:
   • In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide a suitable solution.

I. Purpose

This Privacy Policy (“Privacy Policy”) explains the policy of EZR Sport. (“EZR Sport”) with respect to the privacy of information supplied by users or collected by EZR Sport from users of the EZR Sport Web site (“Web Site”). Because EZR Sport wants to build user trust and confidence in the Web Site and demonstrate our commitment to privacy and online data security, we are disclosing to you our privacy practices.

II. Modifications

Since this policy may change over time as we modify or expand our services, we suggest that you check back from time to time in order to understand how we treat your information.

III. What Personally Identifiable Information Is Collected

We employ a software package made available by the company that hosts the Web Site that records IP addresses of Web Site visitors.

To receive certain information about EZR Sport’s products, you may be required to submit your name, address, e-mail address, phone number, and place of employment, as well as specific information about the operations of your company (collectively “Personal Information”).

IV. How Information Is Used And With Whom It Is Shared

We may use your IP address to help diagnose problems with our server, to administer the Web Site, and to accumulate certain aggregate information about the types of users that visit the Web Site.

We will use your Personal Information only to deliver information about our products and services and those of our partners and/or affiliates. We may also disclose your Personal Information to our resellers, distributors and others to deliver information about our products and services to facilitate the payment for or delivery of a product or service ordered by you. Except as set forth above or as otherwise described in the following paragraph, Personal Information will not be sold to or shared with any other entity unless EZR Sport is required to do so by law.

We may use your Personal Information to accumulate aggregate information about the types of users that visit the Web Site. We may also share your personal information with third parties that perform data services (e.g. maintenance, backup, analysis, etc.) on our behalf. Any such third parties will be under an obligation to us to maintain the confidentiality of your personal information.

You may opt not to receive information about EZR Sport. The method for doing so is set forth in Section VIII below.

V. Third Parties

The Web Site contains links to other sites. EZR Sport is not responsible for the privacy practices or the contents of such Web sites. The third parties may collect information about you when you view and/or click on advertising or content on their Web sites; we do not control the collection of such information. Accordingly, we encourage you to review the privacy policies of any third party Web site you access through a link from the Web Site.

VI. Public Forums

The Web Site may contain chat rooms, forums, message boards, classified advertisements, and/or news groups publicly available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

VII. Security

EZR Sport may use certain efforts to safeguard the confidentiality of your personal information such as fire walls and authentication protection. EZR Sport will periodically review its security policies and implement changes from time to time. However, we cannot and do not guarantee complete security, as it does not exist on the Internet. If you have any questions regarding the security of the Web Site, you may visit the contact form.

VIII. Opt-out And Corrections

If you wish to change your Personal Information or no longer receive communications from us, please visit the contact form.

IX. Legally Required Disclosures

EZR Sport may be required, by applicable law, subpoena, court order or other legal process to disclose your Personal Information, and it is our policy to comply with any such requirements. If permitted by law, EZR Sport will notify you prior to making such disclosures.

X. Contacting EZR Sport

If you have any questions about this privacy statement, the practices of this Web Site, or your dealings with this Web Site, please visit the contact form.